6 strange ways people enter their address

Pat Donnelly's picture

"Please enter your address below" seems like such a simple request.  And you provide a nice form on your website to capture this information.  You expect people to enter their address the way that they would write it on an envelope, but life's never that simple.  The following are six strange examples of how people answer this simple question:

1.  I've decided you've asked me that in a pub

So I'll just say Dunboyne.  And nothing else.  It's like I was answering the question of "where do you live now" when asked by an old friend I've just met in the pub.

2. Oh, you want me to search for my address?

Let's see, this thingamajig is going to verify my address is it?   Well then I'm going to enter my address as if it was in the search bar of google. I'll just say "main street" and see what happens.  I expect it will bring me back all the "main street" addresses in Ireland, won't it, so I can just select from that?

3.  I will only enter mandatory fields for the address

My address has five lines, and the address form has five lines.  BUT, I've noticed that only the first and last lines are mandatory, so I'm going to only fill those ones in.  I mean, that must be what they want me to do?

4. Saving the planet, one address line at a time

My address has five lines, and the address form has five lines.  BUT, I've decided that it would be a shame to use all those lines for my address, so I'm just going to type my entire address, without punctuation, into the first line of the address.  Sure, I wouldn't do that if writing on an envelope, but I somehow feel that this is what you want me to do.

5. Well I don't want it to hurt itself by searching too much

Even though I don't know what the back-end database is, I'm certain it couldn't really contain ALL THE BUILDINGS IN IRELAND?  Really?  So I won't enter my building name or number, because I'm sure it won't have that.

6. I'm a tester, so I must be creative

I've been tasked to test how well this software will verify real addresses entered by real people.  So what do I do?  Do I collect a representative sample of customer addresses from my database and enter these?  No, that's not creative enough.  I'm going to make up a series of bizarre examples to see what will happen.  It's vital that I see how it performs with addresses that it will never actually encounter when it goes live.  So here goes,
1 Main Street, Dublin ........take that!